Birthday reflections

Well, you may already have heard that I’ve got a major birthday this week. Generally, I like to celebrate my birthdays and really mark the occasion in some way.

And this one is no exception. In fact, I’ve got three different celebrations planned, spreading out my birthday over 10 days!

I’ve also been reflecting a lot on this ‘end of decade’ birthday and my feelings about it. In general, I don’t have any concerns about getting older. I have antecedents on both sides of my family who lived well into their 90s and, given that I’ve had the benefit of a more affluent upbringing than they had, and better healthcare along the way, I confidently expect to live to 100!

What’s been on my mind, is just how much the world has changed since I was a child.

So, just for fun, here are ten things that I’m happy to have experienced, that just don’t happen any more…

(If you have no idea what some of these mean – ask your mum and dad!)

  1. In the village school I attended when I was 7 years old, we had lessons in italic handwriting using fountain pens with special nibs. I still enjoy putting pen to paper and particularly like using a fountain pen.
  2. When I was a child, television was only available for part of the day. There were long periods of time when the only thing you saw if you switched on ‘the box’ was the Test Card. The ‘off’ switch is still my favourite part of a TV!
  3. When I was a teenager, if your boyfriend wanted to dump you, he had to do it to your face. Okay, it wasn’t pleasant that I also had to tell him to his face when it was over, but at least we learned how to deliver bad news in person.
  4. When I took my Maths O-level (yes, O-level, not GCSE), I was part of the last year group that was not allowed to use a personal calculator in the exam. Mental arithmetic was important and we were proud of what we could calculate in our heads.
  5. I remember the thrill of going to the cinema to see the original ‘Star Wars’. It was ground-breaking stuff!
  6. At University, I wrote essays by hand and tutors scrawled over them by hand. Final year projects and dissertations were usually typed up by professionals. In my final year I was studying Artificial Intelligence and the use of computers in psychology. My tutor introduced me to the new Word Processing and I typed up my own dissertation on the University mainframe!
  7. And speaking of University, I was really fortunate to get a full grant for my University place. Tuition fees were paid by the Local Authority and I also received a grant for living expenses. I graduated with a small overdraft, but no huge burden of debt such as experienced by most of today’s students.
  8. Early in my career, I had a job where I had the exclusive use of a PA. She used to open the day’s post and when I’d read it I’d dictate replies to her, which she took down in shorthand and typed up on an electric typewriter. We got our first pcs when I’d been in the job for a year, but I still dictated most of my correspondence to my PA. (I’m not all that old, really!!)
  9. In that same job, I travelled a lot. Keeping in touch with home meant either using expensive hotel phones or leaving contact numbers before I set out. It was a real thrill when the bedside phone rang, having been out of touch all day.
  10. I started going to theatre at a young age. I have a collection of programmes from the Royal Shakespeare Company going back to 1977. I saw Ian McKellan and Judi Dench in Macbeth. And Jonathan Pryce’s iconic Petruchio. I saw Glenda Jackson play Cleopatra. I fell in love with Ralph Fiennes playing Henry VI. I remember Kenneth Branagh’s Henry V and Michael Hordern’s Prospero. I could go on. And on. And on, taking in David Tennant’s Hamlet and Al Pacino’s Merchant of Venice along the way. What a privilege to have seen some of the world’s finest actors live on stage!

So, the world keeps changing and new technology shifts the way we live our lives. I’m ‘writing’ this blog post on a touch-screen pc and you’ll be reading it electronically too. My cloud-based mailing list system means that you’ll get a personal reminder to view my blog this week and you can comment on my writing for all the world to see. 

What a long way we’ve come from my handwriting lessons!

How I still treasure the fountain pen my Dad gave me when I passed my O-levels!

 

[Video] Delegation

Delegation can be quite a thorny issue. Whether you're on the receiving end of delegation that isn't very successful, or whether you're the person who's in the position of delegating and it isn't working as well as you'd like it to, then it may be something that's caused you a certain amount of stress or frustration or sleepless nights.

 

 

 

 

 

 

 

 

 

 

 

 

 

The Costa Coffee Approach

Have you noticed that Costa Coffee are currently giving Starbucks a lesson in English grammar?

Well, unless you’re as pedantic as I can be about correct use of language, you may not have given it any thought.

Let me explain…

For some time now I’ve been irritated every time I have coffee somewhere where they have a license to serve Starbucks. That includes the canteens of several of my client organisations and a certain airline I’ve been using to get across the Atlantic recently.

The irritation comes from that slogan, printed on the cups:

“We proudly serve Starbucks coffee”

The use of that adverb really annoys me. Not just because it’s grammatically rather clumsy, but because it also attaches the pride to the service and not the Starbucks coffee – which I don’t think is the intention.

So, I was delighted to notice a sign outside a local pub, proclaiming:

“We are proud to serve Costa Coffee”

Aah! A copy-writer who understands English! Oh, the relief!

So what? Why am I wasting my first blog of the year waffling about English grammar when I could be inspiring you about New Year’s resolutions, goals for 2013 or how to re-engage your team after the Christmas break?

Well, it struck me that you and I can both learn something from the Costa approach: sometimes, instead of getting irritated by someone doing something we deem to be ‘incorrect’ or ‘inappropriate’ there might be more to be gained from simply demonstrating a better approach.

Otherwise known as leading by example.

So, if you were going to lead by example today, this week, this month or this year, what example do you want to show your world?

 

The Best Job Possible

There’s hardly a week goes by without someone asking me.

I don’t mind being asked, I enjoy sharing the answer.

It fascinates me, just how surprised people are when I tell them the truth.

About what?

Well, the question I’m forever being asked is this: “How do you make your videos for your blog?”

People ask me about the camera, the ‘green screen’, the hosting, file formats, editing and a whole host of other technical detail.

Why ask me?

I guess it’s because my videos are such great quality. They’re clear, sharp, well edited and they WORK.

I can say that without any big-headedness because the truth is – I don’t make ‘my’ videos. I go into the Studio at Noisegate Media, I sit in front of the camera and I talk.

The professionals do the rest. (Thank you Ben and Matt, take a bow)

And as far as I’m concerned, that’s the way it should be. I’m a Trainer of NLP, not a film-maker. I know how to talk to an audience, but I don’t know how to light a film-studio or set recording levels or edit video. Yes, I could learn, if I wanted to. But it wouldn’t be of any benefit to my clients or my business.

So my advice to the small-business website owners who contact me to ask how to make excellent quality videos is this: Find a professional. Do what you’re best at and let someone else do the things you’re not so good at.

Actually, that’s a pretty good rule of thumb for all of us, isn’t it?

[Video] How to make a plan

Last time we spoke I talked about why you might want to make a plan for the day, in advance of the day. And I recommended to you that you do it the night before. Now I don't know whether you've been doing that or not, but one of the things people often say to me when they first start making a plan for the day is that actually they find it quite frustrating. Typically people say things like: "Well I made my plan and I went into work at 8.30. And by about half past 9 I'd strayed away from the plan because somebody wanted something that wasn't in my plan… So what's the point in planning if I can't actually stick to the plan?" It's a good question isn't it?

 

 

 

 

 

 

 

 

 

 

 

 

 

Top Priority! (for Today)

Have you ever wondered how to get the perfect work/life balance? And not just the right balance between working life and family life, but also giving the right amount of time to your hobbies and other interests or commitments?

I used to belong to a voluntary organisation where experienced members would advise the newer ones, ‘your family comes first, your work comes second and this voluntary activity comes third.’ Fine in theory, but I can remember more than one occasion when the local President missed a meeting at short notice because of family circumstances – and it wasn’t well received!

However, it highlighted some things for me about the whole issue of priorities. If you always give your time to your top priority, nothing else ever gets any time. There have to be times when you put the lower priority activities first, otherwise you’d never actually do them.

So the real skill is in planning your time and activities so that you never have to choose between your priorities in the moment. It means balancing your commitments so that over time, the important things get more of your time and attention and the less important things get less of your time.

In effect, that means you might have a priority for today that isn’t a priority for the week. Or a priority for the month that isn’t a priority for today. It sounds paradoxical, but actually it’s perfectly logical. If you had the same priorities all the time, you’d do the same things every day!

Ultimately, priorities are contextual. To avoid causing yourself stress, your priorities need to be aligned with your values and goals and you need to spend time on planning to get the right balance.

[Video] Why you’ve got to make a plan

Do you ever feel like you've got so much going on that somehow it's all getting out of control? I get like that sometimes. And even though I've got a really good team who help me manage (well actually they manage me), quite often I find that there are so many things that I need to get done that I've lost track of some of them. And when I get like that and I feel a bit out of control, then I decide I need to go back to basics. One of the basics I always go back to is making a daily plan…

 

 

 

 

 

 

 

 

 

 

 

 

 

A ‘Proper Practitioner’?

Since I mentioned in the last newsletter that I’m going to be offering NLP Practitioner and Master Practitioner training again in 2013, several people have asked me what I mean when I refer to a ‘proper Practitioner training’.

As NLP is still an unregulated field in the UK – and much of the rest of the world – different training institutes have a different interpretation of what the label 'NLP Practitioner' means and also how to train people to that level.

I’ve often been asked, 'Why does your Practitioner programme take 20 days when other trainers are offering Practitioner in 7 or 10 or 15 days?' (Or even 2 or 3 days!) This is a great question: most of the people who come to Brilliant Minds are managers or directors in business and are very busy. Time is a significant consideration.

The answer is simple:

The 7-day 'accelerated' programmes offered by many NLP Training Institutes include around 50 hours of home study before the programme. The reason I don’t offer this is because I’m concerned that busy people don't always find time to do the home study. That means they don’t get the full benefit of the ‘live’ part of the programme and may impact the quality of the experience for other people too.

With a full 20-day programme all you have to do is clear the space in your schedule and turn up. Also, since the 20 days are spread over 4 months, there are lots of opportunities to review real-life experiences and learn from each other’s experiments. This really helps the learning to stick.

NLP is a set of practical skills and, as with any other skills, you only get to the level of 'unconscious competence' with practice. Doing the practice in the training room means you get high quality feedback. It also ensures that the practice actually happens. How often have you been on a training programme and not got around to using what you learnt?

In this Olympic year, I’ve been reminded that there isn’t a fast-track to everything.  Some things can only be achieved through commitment, focus and the dedication of time. 

Two programmes may both be called 'NLP Practitioner' but it's obvious to any intelligent person that you will learn more and get more benefits the longer you spend training. To put it another way, you get what you pay for. And I've never been interested in being the cheapest or the quickest – I just want to provide the best training possible for my clients.

Some institutes work on the assumption that if you do Practitioner training, you’ll automatically do Master Practitioner training, so they can fill in any gaps in a later training.

I want to be sure that if this is the only NLP training you ever do, it’s been worthwhile. When I sign a NLP Practitioner Certificate for you at the end of a 20-day training programme, you can be sure it means that you really can practise NLP successfully in your everyday life.

Here's the link for full details of the Brilliant Minds 'proper Practitioner training' 2013

 

[Video] Olympic legacy

The Olympic Games had a slogan: "Inspire a Generation" and at the time I wasn't really sure what I thought about that. But as time has gone on I've been reflecting back on a lot of things that have been happening over the summer. Not just the Olympic and Paralympic games, but other sporting achievements that we've seen. I've started to think about what I would like the legacy of the Olympic Games to be…

 

 

 

 

 

 

 

 

 

 

 

 

 

Personal and Professional Development – survey results

Earlier this month we invited our subscribers to complete a survey about personal and professional development. Thank you if you were one of the 269 people who generously gave us a little of their time to take part.

Here are some of the highlights of the information gathered – and my interpretation of the findings:

1. Of the people who responded to the question about their level of skill in NLP, 38% are either Master Practitioners or Trainers of NLP and over half of the total respondents are at qualified at least to Practitioner level. I’m delighted to discover that my newsletter and blog are considered relevant by so many highly qualified people.

2. Just over half (51.4%) of the respondents paid for all of their personal and professional development themselves, with no contribution from their employer (although of course this includes a significant number of people who are self-employed). This suggests that even though some companies have had to reduce spending on development activities, lots of people realise that they still need to acquire new skills to secure promotion or maintain performance in new conditions. It seems that they are taking responsibility for their own development and spending their own money to achieve their goals.

3. 16% of people had all of their personal and professional development paid for by their employer. This is quite encouraging in that it shows that not all companies have stopped spending on development activities in the face of the current economic uncertainty.

4. Only 15 people said that they had had no personal or professional development in the past three years. I guess that if you weren’t at all interested in your own development you wouldn’t have subscribed to my newsletter!

5. Predictably, when asked about the topics that are of interest, a majority said that they were interested in NLP – 82.2% to be precise. The next most popular topic was Leadership, followed by ‘How to be a Great Coach’. Well, I guess that’s no great surprise either, you probably wouldn’t be on my mailing list if you weren’t interested in at least one of those areas!

6. The challenges people are facing are very varied, but the clear winner on this list was ‘Getting everything done in the time available’ 45% of people selected this as one of their challenges. ‘Making a Professional Impact’ and ‘Staying focused’ were the next most common challenges. There’s no getting away from it – people are busy. You’re busy, I’m busy and the people we want to impress are also very busy. Making every interaction count and making every hour productive are vital skills.

7. When I compared responses related to challenges with the person’s level of NLP, I noticed that over half of the people who haven’t taken at least Practitioner training indicated ‘Influencing my boss or other senior stakeholders’ as a challenge. Those with NLP qualifications rated this as much less of a challenge. Perhaps because many people in this group are self-employed? But certainly it makes sense that people who have done NLP Practitioner would not regard influencing others as a challenge.

8. When it comes to learning, the most popular methods are Training courses, Seminars and Workshops, followed by Books and Personal Coaching. The least popular were Teleseminars and Audio programmes. This is very interesting: we hear a lot about the rise of e-learning, but it’s not looking very popular here. I’m forever saying that there’s no substitute for getting in the same room and breathing the same air and it looks as though lots of people agree with me!

9. When I compared the preferences in learning methods with the levels of skill in NLP, I found that the more NLP a person has done, the more likely they are to favour face-to-face, facilitated learning as opposed to self-study methods. I wonder if this is simply a reflection of the fact that NLP is skill-based rather than knowledge-based and therefore hard to learn from books. It could be that the people NLP appeals to are more inclined to face-to-face learning than self-study methods. Or it could be that once you’ve experienced the real development and high-quality interaction you get on an NLP course, other methods of learning seem a bit dull?

Overall, this has been a very useful exercise and has given me some guidance in relation to plans or next year. For example, we’ll be focusing on face-to-face training, workshops and coaching rather than distance learning methods. We’ll also be launching a new training programme for coaches, so that all those people who want to learn how to be a great coach can come to us!

Thank you again to everyone who took part in the survey.

The lucky winners in the prize draw are:

Elvira Villarini from E-Motion NLP Ltd wins a 60-minute coaching session
Ali Antonelli from Ecclesiastical Insurance wins a 12-month subscription to 'Use Your NLP'
Daniel Dumas from the Commonwealth Secretariat wins a copy of 'Discover the Business Benefits of NLP' audio programme.

 

How can I set goals if I don’t know what I want?

You and I know how important it is to have goals. Without goals, there is a real risk of getting distracted, of spending time in activities that have little or no value and of never experiencing a proper feeling of achievement.

You probably know as well as I do, that writing down your goals is more powerful than simply thinking about them. There is a commitment that arises from writing down your goals. Unwritten goals are just ideas, dreams, wishes.

And that’s all fine, as long as you know what you want. Have you ever found yourself wondering what your goals are? Not because you haven’t thought about them, but because you haven’t got anything in mind that you want to commit to, that you’re excited about doing, or that looks like a meaningful challenge.

It happens to most people at some point. There are lots of reason why you might not know what you want:

  • Maybe, deep down, you DO know – but it’s big and scary and so you’re just avoiding it rather than take on something so big you’re not sure you can handle it.
  • Maybe you have recently achieved something significant. It’s part of our natural anti-stress systems to take some time out when we complete something important – especially if it’s been very demanding to get there.
  • It could be that you’re just not in the habit of thinking about goals. Lots of people who grew up in the UK when I did were brought up with the mantra ‘I want never gets’ and mistakenly avoided wanting anything because they thought they’d never get it.
  • Or maybe you’re experiencing a shift in your values. This is an evolutionary process. Each person’s values change throughout life, moving through distinct phases where the importance of self vs group, achievement vs process, acquiring vs sharing changes and challenges.

This is why fantastically successful entrepreneurs suddenly stop focusing on making money and become philanthropists.

So if you don’t know what your goals are at present, maybe you’re looking in the wrong place for them.  

Ask yourself this question: if NOTHING AT ALL changed in my life in the next 5 years, would that be okay with me? 

(If the answer is ‘yes’ then your goals are about maintaining the status quo, aren’t they?)

If you answer ‘no’ to that question, then your real goals will quickly reveal themselves if you start considering what you want to be different.

Dianne Lowther to present at the NLP Conference

This year's NLP Conference takes place 9 – 11 November in London and I'm delighted to say that I'll be presenting a session at the conference again. My topic this year is 'NLP and Business Partnering'.

What can you expect at the conference?

The highlights include a full day and one half day workshop from Michael Grinder as well as a full day workshop from Art Giser.

The international line up of presenters includes Frank Pucelik, Wyatt Woodsmall, James Geary, Byron Lewis, Laureli Blyth, Heidi Heron and Frank Bourke. The UK trainers presenting alongside me include Ian McDermott, Lisa Wake, Judith Lowe, James Lawley, Penny Tompkins, John McWhirter, John Seymour, Pamela Gawler-Wright and Marie Faire.

The theme of the conference is collaboration and community and you'll have the opportunity to mix with like minded people and share experiences with practitioners using NLP in fields as diverse as education, business and therapy.

The conference provides the best networking opportunity in the NLP world!  So if you'd like to find out more and book your place, here's the link you need: www.nlpconference.co.uk