Usually my first response when somebody says: "Can you teach us how to deal with difficult people?" is "No". And the reason I say that is that actually, truthfully...

Have you noticed how a small change in language can make a significant difference to attitudes? I’ve been musing on this and that. Literally. ‘This’ and ‘that’. And what I’ve noticed…

In this video I'm going to give you the answer to a question I was asked recently, which was: "Which communication skills are most important to develop if you want to get to the top in business?" My initial answer was probably not what the person was expecting...

Last weekend four of us from Brilliant Minds attended the International NLP Conference and the NLP Awards Dinner on Saturday evening. We had a stand in the exhibition area and I presented a session on Saturday morning. Here are some of my highlights…

There is a principle in NLP that says all interventions should increase choice. I'm often asked: "What does that mean and why is it important?" Watch this video to find out...

What is the relationship between NLP and Coaching? They’re definitely quite different from each other.  And an NLP Practitioner is not necessarily a good coach.  Neither does a good coach have to know NLP. But the combination of a good coach who also knows NLP can be very powerful...

“How you do anything is how you do everything” – a popular point of view in the personal development arena over the past few years. It can be a useful...

Sometimes we have ideas and beliefs stuck in our mind that hold us back from doing things we’d like to in our lives. These sorts of beliefs come in all...

Every business leader wants their people to be motivated. Preferably to do what the leader wants them to do! There have been a lot of wise words written – and backed up by research – about what motivates people. In NLP we’re also interested in how people are motivated. That is, we look at the thought processes that create motivation. You may be familiar with the idea of Towards and Away From motivation...

What do we mean by ‘working as a team’? If you were to ask everybody in your team, you’d get a slightly different answer because everybody has their own view...

Part of the art of being a great listener is also being able to ask great questions. After all, it’s easier to listen attentively if the speaker is telling you what you want to know! I could put questions in 3 categories: the information question, the opinion question and the coaching question...