Perceptual Positions is the idea of being able to see something from somebody else's point of view or, indeed, from a completely different point of view. If you work in a service industry, you probably will have had it drummed into you that it's important to be able to see things from your customer's point of view. In lots of other environments as well, we are encouraged to take somebody else's perspective.

There’s a presupposition of NLP which says that every behaviour has a positive intention. Now on first hearing that, lots of people have said to me over the years “I...

When you hear the word routine do you feel your heart sink a bit? Lots of people hate routine. They think it’s boring, dull and do whatever they can to...

When we did a survey of subscribers to our mailng list and asked people about some of the challenges they face at work, one of the things that lots of...

When we talk about NLP – Neuro Linguistic Programming – most people are quite happy that they understand that the “Neuro” bit means it’s to do with the brain and...

Reframing is a word that gets used in lots of different circumstances. In the NLP sense, what reframing is all about is creating a different perception of a situation, or...