Usually my first response when somebody says: “Can you teach us how to deal with difficult people?” is “No”.
And the reason I say that is that actually, truthfully…
[Video] Dealing with difficult people
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Usually my first response when somebody says: “Can you teach us how to deal with difficult people?” is “No”.
And the reason I say that is that actually, truthfully…
So useful! Really helped me reframe a ‘difficult situation’ I am dealing with at the moment – thank you
I’m delighted to hear it was useful. thanks for the feedback!
I loved this and I’ve also looked at it from the perspective of “what am I doing/saying/thinking or not doing/saying/thinking” that’s casing this difficulty … taking responsibility for my bit also shifts the situation and moves it to solutioning rather than blaming