When we talk about NLP – Neuro Linguistic Programming – most people are quite happy that they understand that the “Neuro” bit means it’s to do with the brain and the nervous system. “Linguistic” obviously means it’s to do with language; and the ‘Programming” is about habits and changing habits.

So when we talk about linguistic skills, I think a lot of people assume they know what that means. But if you come back to it and say: “What are we actually talking about here?”  It’s not just about the use of words. 

You see… most people think they’re good at communicating…..